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Webtext not working

Scout

Webtext not working

I've been trying to use the webtext service without success for the past week or so. I can get in to webtext usually but when I try to save a group (essential for my purposes) I get the message below. Any solutions?

 

"Thursday, 24th Oct 2019 – We apologise for the disruption to
our Webtext service. We understand how important this is to
our customers and are currently in the process of updating
our Webtext service. We thank you for your patience."

4 REPLIES 4
3 Community Manager

Re: Webtext not working

@MikeFitz Hello, have you ever been able to save groups before? Are you able to save individual contacts? 

Re: Webtext not working

@MikeFitz Mine works for sending to a group. Is it working now?

Scout

Re: Webtext not working

Hi I just tried again. I can add individual contacts but when I try to add a contact to a group and save the group I get the same error message as above.

Mike.

3 Community Manager

Re: Webtext not working

@MikeFitz thanks for the update. I need to look into this in more details for you. Can you drop me a PM with your full name, number, address and date of birth? I might need to ask you more security question then. Thanks