Competition Winner no email yet

[Add_93985]

I received a call to say I won a three competition for 2 nights away, and then I received a text from 3 care confirming this. I have not received the email confirmation when will this be sent out? 

[Three_Tommy]

Hi there! Welcome to the 3Community and congrats on the prize 🎉 You can find out more about what happens to our winners next here. Just to make you aware it may take up to 4 weeks for prizes to arrive so please bear with us. If it goes beyond this timeframe, feel free to drop us a DM and we can check it out then.

[Add_93985]

Hi I still have not received my prize and the 4 weeks have passed.

[Three_Niall]

Hey @Add_93985, I'd love to check this out for you, pop through to me here on PM along with your full name, email address and the prize and I can check this here for you.