Planned Works Schedule

[Three_Pat]

Planned Works Schedule

Here at Three, we want our network to be the best that it can possibly be, so we work hard to identify faults and fix them as soon as possible. We also carry out regular maintenance work to keep our network in tip-top condition. And this means that from time to time, these network improvements can lead to service interruptions. So, when we know that we are going to be working in your area – we want to let you know as well!

The following is a list of the areas that we are currently planning to carry out work in.

Just so you know, this is not a live update of everything happening on the network – but we will be updating this list as often as possible. To check what your coverage is expected to be like, you can also check the coverage map, and if you are experiencing coverage difficulties in areas not listed below, have a look at our coverage checklists 👇

All about: Phone Coverage 

All about: Broadband Coverage 

Please note: We expect most planned works to be completed by the next working day, but there may be some exceptions depending on circumstances on-site. 

County	From When	Areas Affected
Carlow	23/05/2024	Coverage in the area south east of Baltinglass including the N81 between Baltinglass and Tullow and the R747 between Baltinglass and Hacketstown.
Cavan	20/05/2024	Coverage in the centre of Cavan Town
Cavan	23/05/2024	Coverage in an area between Mountain Lodge Hill and Ballybay including, Latully, Drumgoon, Drumcondra,Lisaderg, Mountain Lodge Demesne, Latton, Anveyerg and Rockcorrey.
Cork	20/05/2024	Coverage in parts of Kinsale.
Cork	20/05/2024	Coverage in Skibbereen and the surrounding areas including parts of the N71.
Cork	20/05/2024	Coverage in Dooneens, Ballynagree, Ballinagree lower, Knocknagoun, Rylane Cross, Barrachaurin, Casloura, Carrigthomas, Bawnmore, Lackaduv and Ballyvongane.
Cork	20/05/2024	Coverage on parts of the Wild Atlantic Way at Durras and the surrounding area.
Cork	20/05/2024	Coverage along the coast at Castletownsend and the surrounding area.
Cork	21/05/2024	Coverage in Mahonpoint Shopping Centre and Retail Park.
Cork	23/05/2024	Coverage on the N71 around Barna Cross north of Innishannon town.
Cork	24/05/2024	Coverage in the Merchants Quay and St Patricks street areas of Cork city.
Cork	24/05/2024	Coverage on John Street, Church Street,Dominick Street and the surrounding area.
Cork	25/05/2024	Coverage in Wallingstown, Eastgate Business Park, Waterfront Business Park and on the N25.
Donegal	21/05/2024	Coverage in Killybegs, part of the R263 and in the bay
Dublin	20/05/2024	Coverage on Richmond Road, Grace Park Road, part of Lower Drumcondra Road and surrounding areas.
Dublin	20/05/2024	Coverage in Marino and along the North Strand.
Dublin	20/05/2024	Coverage on the Royal Hospital Kilmainham grounds. Special Event.
Dublin	20/05/2024	Coverage on the Royal Hospital Kilmainham grounds. Special Event.
Dublin	20/05/2024	Coverage in parts of Drumcondra including Drumcondra Village, Skylon Hotel, Griffith Avenue, Home Farm Road and Drumcondra Road Upper.
Dublin	20/05/2024	Coverage on the N3, parts of Blanchardstown Shopping Centre,Western Retail and Office Park, Snugborough Road, Clonsilla Road, Springlawn and Summerfield residential areas.
Dublin	20/05/2024	Coverage on Roebuck Road, Bird Avenue and the surrounding area.
Dublin	21/05/2024	Coverage in and around the Jervis St Shopping Centre.
Dublin	21/05/2024	Coverage on the Feltrim Road, Kettles Lane and surrounding areas and on Gainsborough Green
Dublin	21/05/2024	Voverage in Fort Lucan and the surrounding area.
Dublin	22/05/2024	Coverage in the Damastown area off the M3.
Dublin	22/05/2024	Coverage in the Clonsilla area including Porters Gate, Aldemere and Windermere.
Dublin	22/05/2024	Coverage in Rathmines Village, on the Rathmines Road Lower, Castlewood Avenue, Leinster Road, Richmond Hill, Lissenfield and Military Road.
Dublin	22/05/2024	Coverage in Donnybrook on Beaver Row, Donnybrook Road, Ailesbury Road and surrounding areas
Dublin	22/05/2024	Coverage on Constitution Hill and the surrounding area.
Dublin	23/05/2024	Coverage in the Temple Theatre, on Dorset Street Upper, Hardwicke Street, Georges Place and parts of the Childrens University Horpital.
Dublin	23/05/2024	Coverage in Clongriffin including Main Street and Priory Hall, the Beau Park area, Marrsfield Avenue, Railway Road, Stapolin Avenue and surrounding areas and Father Collins Park
Dublin	23/05/2024	Coverage in Ranelagh Village.
Dublin	24/05/2024	Coverage in the Ilac Centre, Parnell Street, O' Connell Street Upper and Henry Street
Dublin	24/05/2024	Coverage on Bolton Street, North King Street and Kings Inns Street.
Dublin	24/05/2024	Coverage on the N11 Stillorgan Road, Nutley Lane and Greenfield Park.
Dublin	24/05/2024	Coverage in the area of Newtown Park Avenue, Rockville, Castlebyrne, Carysfort Avenue, Rowan Park, Stillorgan Park and the surrounding roads and Cloister Avenue and the surrounding roads.
Dublin	24/05/2024	Coverage in The Square Shopping Centre, The Square Industrial Area, Belgard Road, Tallaght LUAS stop and the surrounding parts of the N81.
Dublin	24/05/2024	Coverage on the Finglas Road and Tolka Valley Park.
Dublin	24/05/2024	Coverage on Pembroke Road, Northumberland Road and Landsdowne Park.
Dublin	24/05/2024	Coverage on the Tallaght Bypass at the junction of the Cheerverstown Road and the surrounding area including Whitestown, Killinarden and Raheen.
Dublin	24/05/2024	Coverage on Griffith Avenue, Saint Mobhi Road and the Botannic Gardens.
Dublin	24/05/2024	Coverage in parts of Springfield, Tallaght Hospital and the Square shopping centre.
Galway	21/05/2024	Coverage in Woodford and on the R351 north and south of the town.
Galway	23/05/2024	Coverage in the Parkmore Industrial Estate and the N7 between Parkmore and Claregalway
Galway	23/05/2024	Coverage in Roscam, Curragreen, Rosshill Road, Old Dublin Road, Merlin Park Industrial Estate, Doughiska Road , Dublin Road and on the R446 south of the Coolagh Roundabout.
Kerry	20/05/2024	Coverage in Listowel.
Kerry	20/05/2024	Coverage in Caherciveen inlcuding Castlequin and Laharan North, Cloghanalinagan and surrounding areas
Kerry	20/05/2024	Coverage in Pallas, Ballyreehan West, Cunnagare, Lixnaw, Dromore, Aghabeg, Knockanore, Rathkenny, Abbeydorney, Lissireen, Kilflynn, Leampreaghane and on the N69 between Knocknacaska and Knockreagh.
Kerry	21/05/2024	Coverage in Kenmare.
Kerry	21/05/2024	Coverage on the N71 south of Kenmare and the surrounding area.
Kerry	22/05/2024	Coverage in the area south of Waterville including the N70.
Kerry	23/05/2024	Coverage in Gneevgullia, Gullaun East, Bawnard, Lisheen, Scrahan, Shanbally, Knocknagullane, Lakie, Mountinfant, Lackanastooka, New Quarter and Tooreenreaghy.
Kerry	23/05/2024	Coverage on the N72 through Rathmore, Shinnagh Cross, Mill Road, Cloonts and Lissyconnor
Kerry	24/05/2024	Coverage on the N21 between Tralee and Ballyseedy and on the N22 between Ballyseedy and Ahane and surrounding areas.
Kildare	20/05/2024	Coverage in the Paddocks area of Kilcock and the surrounding area including parts of the M4.
Kildare	21/05/2024	Coverage in the Intel complex.
Kildare	21/05/2024	Coverage in Intel offices IR6, Easton Road and the surrounding residential area.
Kilkenny	21/05/2024	Coverage in Lachtbrack, Baunreagh, Stoneyford and the M9 through these areas, Haggard, Dunnamaggen and Kells
Kilkenny	21/05/2024	Coverage in Radestown, on the N77 and Bleech Road.
Limerick	20/05/2024	Coverage in Rathkeale, the R518 towards Askeaton and the N21 from Croagh to R523.
Limerick	20/05/2024	Coverage in the Boher area and the surrounding areas including the N24.
Longford	20/05/2024	Coverage in Edgeworthstown and the surrounding area.
Longford	22/05/2024	Coverage north of Longford town at the N4 Axis Centre.
Louth	20/05/2024	Coverage in an area around Dundalk Racecourse and the north side of Dundalk harbour.
Mayo	22/05/2024	Coverage in Foxford and the surrounding area.
Mayo	22/05/2024	Coverage in the center and north of Castlebar Town, on the N5 towards Turlough and parts of the R311 and R310 north of the town.
Mayo	22/05/2024	Coverage on the N60 and in Golden Mile Industrial estate and the surrounding area.
Meath	20/05/2024	Coverage in the area north east of Ashbourne including Crickstown, Curragha, Bodeen and on the N2 and M2.
Meath	20/05/2024	Coverage in the area north east of Ashbourne including Crickstown, Curragha, Bodeen and on the N2 and M2.
Roscommon	24/05/2024	Coverage to the East of Lanesborough, Ballyleague and approach roads.
Waterford	23/05/2024	Coverage on the the N72 between Ballymacmague and Ballyhane and the surrounding rural areas including Whitechurch, Ballyduff, Ballymulalla and Ballyguiry.
Waterford	24/05/2024	Coverage in Waterford City including Poleberry Shopping Centre, Johnstown Business Park, Manor Street, Parnell Street and Barrack Street.
Waterford	24/05/2024	Coverage in Newtown, Kilculliheen, Ardkeen Retail Park, Williamstown, The Grange and St Otteran's Hospital.
Westmeath	22/05/2024	Coverage in the south west of Mullingar and surrounding areas including Patricks Street, Newbrook Road, Lynn, Clonmore, Farranfolliot, Charlestown.
Wexford	22/05/2024	Coverage in Courtown, south to Riverchapel, and north as far Courtown Golf Club
Wexford	24/05/2024	Coverage in parts of Wexford town including Whitemill Industrial Estate, Westpoint Business Park, Clonard Retail Park and Wexford Retail Park.
Wexford	24/05/2024	Coverage in Crory Upper, South of Burrow & North of Crossabeg
Wicklow	20/05/2024	Coverage in parts of Bray including Quinsborough Road, Adelaide Road and Dargle View Golf Course.
Wicklow	22/05/2024	Coverage in the area east of Tinahely including Lugduff, Mill Land, Ballyrory and Ballythomashill.

[Three_Stacey]

@Add_62568 thanks for getting back to me on this. I'd be happy to investigate this further for you, I'll just need you to PM me your name, number, full address and date of birth. Once I have these details I'll be able to review your account and raise this with our technical team. Please also include your eir code and the model of your phone.  

[Praveer_10480]

Hi, I moved into a new apartment last week. There has been no network in the apartment at all. The internet doesn’t work. None of the location services work either. The coverage checker shows full availability on the website but I dont get any network/internet.
But if I move out of the apartment complex, like 400 metres away, everything starts working. 

[Three_Niall]

Hey @Praveer_10480  , Welcome to the 3Community 🙂

I'd love to look into this further for you, pop through to us here on PM along with the affected number, the Eircode for the location, the address on the account and the date of birth so I can check the account to assist with this query.

As you're new to the Community you'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, & kudos/liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly. Or if you'd prefer you can contact customer care on 1913 or by clicking here to chat to our messaging team.

[James_65067]

Hi I have no 5G coverage in Donnybrook since this morning. Is there something going on? 

thanks

[Three_Niall]

Hey @James_65067  , Welcome to the 3Community 🙂

I'd be happy to help you with this, I have checked the masts here for Donnybrook in Dublin and I can confirm that the masts are up and running in the area. If you are continuing to face this issue this morning I would recommend restarting your phone to reestablish a connection to the network.

[Juliana_94772]

How is it possible to do 'planned work' without previous communication?!

I won't have mobile or modem internet for the whole day, and Three didn't give a simple warning before…

It is unbelievable! I'm really frustrated with it. 

[Arad12]

Dear @Juliana_94772 and @James_65067,

Please note that mobile data/cellular data is subject to weather, base station distance and other things in your area which affect the signal (dBm) if you know about that. Please do a speed test on Ookla Speed test and show the screenshot here to see what the topology is. For example in my experience with Dublin 4 in general it is typically a bushy environment which means less signal depending on the material of your wall inside your home. Please let us know do you live in a house or apartment cause in my experience house would be easier than apartment as apartment is blocked straight away rather than house which is easier to travel through. Please tell me what site is the closest to you using the siteviewer by ComReg and also please use the coverage map to see what the coverage is like at your address then tell us. Few tips to improve your signal would be to restart your phone, make sure to regularly update the phone as it can improve performance, make sure to clear data to improve performance, replace SIM card as it can be old, try a signal booster if you can afford one, turn on airplane mode and turn off to see any difference, go to better locations inside the home, turn off 5G to see any difference, clear cache in certain apps and etc. I know it's frustrating when you are calling, having a meeting in Zoom, Teams or Skype and sending a mail then suddenly your signal turns off I am sure if you make these kind of changes your signal can be better I can tell you definitely there is no way it can be maintenance as it has happened few times in Kilbarrack and Raheny if you know the areas it may be unfair to compare Kilbarrack and Raheny to a upper-class area like Donnybrook (bushy) and Blackrock (bushy) as you know which is more rich but still note that Three needs to do the maintenance to improve the spectrum and performance of their systems same for Vodafone and Eir. I don't know if you two use these kind of things for commerical purposes but be aware mobile data is subject to many things which you need to note to be aware which was founded by AT & T and Bell Labs in 1968 which is incredible just like our use of radio everyday you turn in the car AM (1906) and FM (1933) which makes AM 118 years and FM 91 years which is incredible amount of time. Please do the following test also to see what kind of signal you can see the link below to do the test on your iPhone or Android phone then give us the results.

Siteviewer link: https://siteviewer.comreg.ie/#explore

Service Coverage link: https://coveragemap.comreg.ie/map

Signal Strength link: https://www.signalboosters.com/blog/how-to-check-your-cell-phone-signal-strength/

Regards,

Arad

[Add_47743]

Is there a time frame for the planned works in tulla co.clare?

[Three_Stacey]

Hi @Add_47743 and welcome to 3Community 👋

I've had a look a check on the work planned for Tulla, and the work will be carried out in the area between 22/04/24 and 26/04/24.

[PatQualter]

Hi We have had no signal since Friday 26th April in slieve camp co kerry.  Customer service have been giving me the run around all weekend saying it would be fixed on Saturday then Sunday. Now today they tell me they don't know when it will be fixed and can't put me in contact with anyone who can tell me any relevant info.  This is really not good enough.  We have missed deliveries due to not having phone signal.  Can someone contact me with relevant info regarding this outage and an estimate of repair time.