Not getting texts?

[Anonymous]

For over a week now texts are not being delivered to me, first I thought it was an issue between O2 and Vodafone but it turns out that O2 customers have sent me texts too which I have not received. Can someone look in to this for me please?

[Anonymous]

It could be connected to an issue on one of the text servers, but just in case I have refreshed the text provisioning on your number. Can you restart your phone in about 30 minutes and let me know if you suddenly receive a few texts through?

[Anonymous]

Can someone please give me an update on this issue?????

[Anonymous]

Sorry to be dense - but do you mean by restart - switch off and switch on again in 30 minutes?

[Anonymous]

Sorry yes, just turn the phone off for a moment, and then back on again.

[Anonymous]

This is connected to a larger issue with reference number 1343753. The technical team know what the issue is and so are working to fix it, it might be a few more days.

[Anonymous]

I have done that and have sent a message to States  but no reply to date...will keep you updated....

[Anonymous]

A sim card change could help if all other options are ruled out usually sim cards can cause problems like these.

[Anonymous]

Any solution yet, this has also started happening to me. Again!! The last time it happened,  i got over 300 messages in one go, (10 copies of each message) from up to a week old and my phone was recieving messages constantly for over an hour. 02 forum said that there was a problem with sms over that particular weekend, but now only 3 weeks later it is happening again! Although could be worse, meteors solution was to tell my gf that maybe i have blocked her number!!!

[Anonymous]

🙂
I have added your number to the issue finchy, we are investigating it to get it resolved as soon as possible.

[Anonymous]

Any update on this yet? It's really annoying at this stage!!