Not getting texts?

[Anonymous]

For over a week now texts are not being delivered to me, first I thought it was an issue between O2 and Vodafone but it turns out that O2 customers have sent me texts too which I have not received. Can someone look in to this for me please?

[Anonymous]

Could it possibly be an Android issue then? I have only spotted it occuring between 2 other people and myself and all of us have android phones and we are all on different networks. I had my phone off earlier so its been restarted, not sure if it has fixed the problem yet though

[Anonymous]

Happy to report that the issue seems to be resolved. I was told by customer services that I would receive a months rent refund  (€60), to make up for the inconvenience caused. When and how will that happen?

[Anonymous]

Hi Leslie1, I have applied that credit to your next bill for you.

[Anonymous]

Many thanks Laura!

[Anonymous]

The issue is now worse for me. is there nothing you can do for me? i will be changing networks i think, the service provided by o2 has been very poor. 

[Anonymous]

Hi Finchy, can you send me a PM with some examples of texts you have not received? Dates, times and numbers of a few will do.

[Anonymous]

Hi just wondering will all affected customers be compensated?

[Anonymous]

Have been recieving texts hours after they were sent to me since saturday, any reason for it?

[Anonymous]

Hi Sarah, I have refreshed your settings here, can you power off your handset for 10 minutes.