Welcome to All You Can Eat Data Prepay with Three!
We are delighted to have you on board with us! To help you settle in, we have put together some useful information and some of the benefits of being a Three customer.
While we have you here, you are currently on our 3Community. The 3Community is a hive of information at your fingertips!
- Click here to register for My3 if you haven't already.
- Click here to read our blog about getting started on 3Community.
- Click here to start a new discussion on our Prepay board.
Keep scrolling to find out more about the benefits of being a Prepay customer with Three!
What will you need to know?
First things first, we have what we call “legacy” plans, most of which do not have All You Can Eat Data and one which does. If you are an existing Three Prepay customer, you can stay on your legacy plan, or move to our new suite of 3Prepay plans by clicking here.
Which new plans have All You Can Eat Data?
|
|
Three Super Surfer |
Three Connect Complete |
|
Data in the ROI |
All You Can Eat* |
All You Can Eat* |
|
5G Access |
Yes |
Yes |
|
Any Network Texts – ROI & EU |
200 |
Unlimited |
|
Calls to other networks |
200 minutes |
Unlimited |
|
International Calls |
n/a |
100 minutes |
|
Data EU |
26GB |
32GB |
|
Cost |
€20** |
€35** |
*All You Can Eat data means exactly that, it’s All You Can Eat! Three customers have access to all the data they could need.
**When you top-up, this credit buys your plan. This means when you top-up by €20 or €25 and get all the lovely extras in the plan. If you would like extra credit, top-up by just a small bit more.
In your first days as a Prepay customer, you may have some questions about your account, and you have definitely come to the right place! The first thing you will want to know about is how to top-up, and we have made topping up both easy and convenient. Your My3 App is the best way to top-up, but you can also use it for checking your balance and keeping an eye on your next top-up date. The scheduled top-up feature is really handy too, just register your card on your My3 account and set it up for your 28-day scheduled top-up!
Download the My3 app on your phone and manage your account anywhere you like, 24/7.
How often do I need to top up?
Our €20 and €25 a month plan is subject to topping up by €20/€25 every 28 days. For example, if you top-up on 3rd June, you must top up again on the 1st July, as 28 days have passed.
Please note: Once your 28-day plan expires, further usage charges will apply to any remaining credit, including internet usage. Once your plan has expired, if you use data on your phone, you will begin receiving text messages informing you that your credit is now being used. We cannot guarantee you will receive these in real-time, so in order to monitor your usage, keep an eye on your My3 App.
3MadeEasy
If you are looking for help on any of our products or services, 3MadeEasy is the place to be. You will find the latest from the Three team on our plans, phones, information, and services. We have chosen a few of our helpful blogs for you to browse below:
- Click here to read our blog about turning off the Adult Content Filter.
- Click here to read our guide about Topping Up on Prepay.
Three+
Three+ is our rewards programme, just for Three customers. It's our way of saying "thank you" by giving you exclusive access to presale tickets for 3Arena and 3Olympia, competitions, handsets discounts, offers on cinema, shopping, food and drink. Go on, treat yourself! Download the Three+ App on Google Play Store and the Apple App Store to get in on the action.
What can you do with your Credit?
Have you built up some credit that is burning a hole in your pocket? With Three, you can use your Prepay credit to buy apps, music, games using 3Pay.
Does my Credit ever expire?
Any unused credit will expire 180 days following voucher activation or application of credit to your account. This 180 day expiry period also applies to any credit on your account which has been accumulated on other Three Prepay plans if you move to the plan. However, any promotional bonus credit applied to your account as a bonus for customers who meet eligibility criteria as provided by Three for various promotions will have an expiry period of 30 days, unless otherwise advised by Three in a particular promotion.
How do I sign up for this offer?
For existing Prepay customers, you can change to these plans through your My3 app. If you are you moving to Three, simply purchase a Prepay SIM card or phone by clicking here. Alternatively, drop into a Three store. Find your local Three store by clicking here.
To keep your 3Prepay All You Can Eat Data active, top-up by the required amount every 28 days.
Don't forget, the 3Community is here 24/7 to offer you help and support. And our 3Community Moderators are a lovely bunch! Click here to read more about who the 3Community Moderators are. Our Moderators are online from Monday - Friday between 9AM - 5PM.
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