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Phone Not Delivered

Add_96426
Novice

Phone Not Delivered

Hello,

 

Ordered my upgrade on the 8th of Feb with next day delivery. My address is Dublin but somehow An Post routed it to Cork and hasn't moved from Cork since. I queried with An Post, they said contact you, I contacted you and you guys said it was sorted and to expect delivery in 2-3 days. That was a week ago and still no movement since 09 Feb.

1 REPLY 1
Three_Shane1
3 Mod Retired

@Add_96426 Hi there & welcome to the 3Community. I'm sorry to hear that the order was routed incorrectly. What's the latest update on the An Post tracker? If there's been no further update since the 9th I would advise contacting An Post again for an update. It's best to speak with An Post first for any updates as this will be the quickest way to get an update. If they're unable to provide any further details pop me a PM with your full name, number, address, date of birth, & order number I'll look into this further for you. 

 

As you're new to the Community you'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, & kudos/liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.