VoLTE & VoWiFi not working

[Cristian_03807]

Hi,

I've gone over the guides for Android phones and I'm unable to get VoLTE & VoWiFi what I've done and checked are the following:

1. I have a Pixel 6 Pro unlocked(Bought straight from Google)

2. I'm running Android 15 with the March 2025 Security Patch.

3. I have enabled 4G Calling(VoLTE) and Wi-Fi Calling(VoWiFi).

4. Selected 5G as the preferred network type.

5. I have rebooted the phone a couple of times.

6. This is a brand-new SIM card.

From what I saw from other topics, it seems this is something which needs to be enabled by the WiFi/LTE calling team? But I couldn't find a channel to reach out to them.

Thanks!

[Three_Stacey]

Hi there, @Cristian_03807. Thanks for reaching out to us here on 3Community. I'd be happy to help you with this. Please send me a PM with your name, number, full address, and date of birth, and I'll take a look at your account. 

[Cristian_03807]

Hi @Three_Stacey , sent a PM your way with the requested info, thanks!

[Three_Stacey · Accepted solution]

@Cristian_03807 I just got your PM, once I've had a look at your account I'll reply to your PM 👍

[Three_Stacey · Accepted solution]

@Cristian_03807  I'm so glad we could get this sorted for you in PM 👍 Don't forget to hit the Accept As Solution button.

If anyone else is experiencing similar please let us know.