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4G issues...

Anonymous
Not applicable
‎21-07-2015 08:54 PM
‎21-07-2015 08:54 PM

4G issues...

Customer care have twice activated 4G on my phone / account.
Duly waited the advised time for it to kick in, nada.... Any ideas? Coming from O2 and on bill pay ..... Customer care haven't said I can't get it....
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5 REPLIES 5
Anonymous
Not applicable
‎22-07-2015 09:13 AM
‎22-07-2015 09:13 AM

Hi pleasants,

I can confirm that 4G is set up on your account.

What is your location?

Also what phone are you using?
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Anonymous
Not applicable
‎22-07-2015 12:06 PM
‎22-07-2015 12:06 PM

Hi there, iPhone 6, and Dublin city centre .......
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Anonymous
Not applicable
In response to Anonymous
‎22-07-2015 12:52 PM
‎22-07-2015 12:52 PM

Thanks pleasants.

Can you go to settings>cellular>voice and date and make sure LTE or 4G is selected?
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Anonymous
Not applicable
In response to Anonymous
‎22-07-2015 01:18 PM
‎22-07-2015 01:18 PM

done this already - and have checked again just now....

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Anonymous
Not applicable
In response to Anonymous
‎22-07-2015 01:22 PM
‎22-07-2015 01:22 PM

Is 4G or LTE there?
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