PRICE INCREASE!!!

[Anonymous]

Well that didnt take long!  Price of Calls and Texts have gone up.  While service has gone down

[Anonymous]

How can you ask someone to sign a long contract at a rate that they agree to,then put price up?contracts are supposed to work for both parties??obviously not in Ireland

[Anonymous]

Not cool. Will definatly be switching providers.

[Anonymous]

you get charged loads for cancelling contract

[Anonymous]

I dont have a contract, i can just bin my sim and move on.

[Anonymous]

If they up your price during your contract they have to notify you, and thn you will have the option to leave your contract without penaltes as they are changing the terms of your contract. Just make sure it's done within 30days.

[Anonymous]

I was brought over from O2 and upgraded my phone last month, existing SIM-only plan + 18 months.

Now they want to hike my bill by 25% ?? I hope they allow me leave without penaltes

Has my price plan changed?
Don’t worry; there has been no change to your price plan. Your contract and benefits remain the same.

Have my terms and conditions changed?
No, we’re happy to assure you there has been no change to your T&Cs. Your contract remains the same.

Have my bills changed?
You may have noticed that the logo on your bills has changed from O2 to Three, and the name of your price plan may also have changed. However, everything else about your billing, contract and pricing remains the same.

[Anonymous]

Hey

Thanks for getting in touch with your queries.

On prepay, the price increase will not affect your promotion, it's only out of promotion call rates that are affected.

For example, if you are on an unlimited texts plan and you top up €20 each month, as long as you continue to top up your €20 and the promotion of free texts is active, your not affected by the price increase.

Prepay broadband customers are not affected.

Bill pay customers on voice/texts plans are not affected by this price increase.

Only bill pay broadband customers are affected. We are constantly reviewing our price plans to ensure that they are competitive and offer value to our customers. I can understand at this time it just seems like the price is going up and we all want lower plans and better value. But in order to create a state of the art 4G network, continued investment is essential at this time. The 4G network will have an enhanced data and network quality for all of our customers to enjoy.

If anyone is unsure if their plan is affected by this and is querying cancelling their contract. Please send a PM to ThreeContactMod and I'd be happy to look into this for you.

[Anonymous]

I would like to add my disgust. When 3 took over they said there would be no price change and no change to accounts or contracts. This was a blatant untruth. There are better mobile networks and companies out there and I will be looking to change my network now.

[Anonymous]

So why did i get a text informing me that as of june 6th my call rate would increase by 3 cents and sms up 2 cents?