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Unable to activate Wi-Fi calling

Mucka1916
Investigator

Unable to activate Wi-Fi calling

Hi

 

When I turn on Wi-Fi calling on my iPhone 11, I get prompted with Threes T&Cs. When I agree, I get a message telling me to call three to activate. I’ve called the Helpdesk in the past and they say I look provisioned and this was escalated to Engineering. They have requested time stamps. 

I have since restored my phone using iTunes and tried today to activate it on 20/8/23 at 01:05, 01:07 and 01:18  I powered off and on between each attempt and it is still the same. 

Could you pass this on and advise me of the next steps of troubleshooting?

 

Kind regards 

Mucka

1 REPLY 1
Mucka1916
Investigator

For anyone else affected by this and curious,

 

My issue has been escalated to the technical team