iPhone 17pro delayed

[NickRabei47]

Hi , I’ve pre ordered iPhone 17pro from Three on 14th sept , then it got delayed , I received an email saying new delivery date is 01 Oct 2025 and if anything changes I will be updated   , no update  email sent and phone hasn’t arrived ,I  contacted customer care they said the phone is not yet out for delivery I will get tracking number once it’s out  but email didn’t specify what date , can someone help , where can I get a new date for my delivery ? I paid big money for this product so all this shouldn’t happen .  

[Dara_03206]

I have the exact same problem I got no confirmation email and was only told that it'd be delayed until the first but I still haven't got it

[Three_Niall · Accepted solution]

Hey @NickRabei47 & @Dara_03206 , thanks for posting here, I completely understand your frustration with this and I assure you that any back orders that have not been delivered will be delivered as soon as possible. Once the item has been dispatched from our warehouse you'll receive an email with the tracking number included.