@Dahnan Hello and welcome to 3Community. Legacy plans are no longer available to apply to accounts once they've been removed. In saying that, I'd love to take a look at your account and follow up on this for you. Pop me a PM with your phone number, full name, address and date of birth so I can do that 👍
@Niedzi Good morning! Tell me, when did you change plans? Was it recently? Let me know and we'll go from there 👌
@Niedzi Thanks for getting back to me. Legacy plans are no longer available to apply to accounts, did you change from the 3Pay plan to 3 Prepay 20? If so, 3Pay is now a legacy plan.
Hi Niedzi,
Were you able to revert back to the old plan?
Thanks
Ting