Emigrating to Canada one year into 24 month contract

[Add_66905]

Hi, I’m 12 months into a 24-month bill pay contract and I’m emigrating to Canada soon.

What are my options for ending the contract early?

Is it really as simple as the only option being to pay out the contract? Or are there any Canadian entities of Three the contract could be changed to or anything like that, or waive/reductions on the cancellation fee,

thanks a lot any help much appreciated

[Three_Stacey]

Hi @Add_66905, welcome to 3Community! 👋 You're right — the only option is to cancel your account and pay off the remaining months. You can do this by calling 1913 or chatting with our messaging team by clicking here.

If you’d prefer to keep your number, consider moving it to prepay instead of fully cancelling. That way, you can still use it when you visit. 😊