Loyalty team call upgrade

[OwenJ]

Hi there,

Had a call from your loyalty team. Can I confirm whether or not you can offer me an oppo find x5 Pro? The specs read to me sounded like the pro version, 12gb RAM, 256GB storage, which I might be interested in. At present, I have a reno 4 pro 5g, it's great, might not need a phone upgrade unless it's to a pro find x5 model.

Regards, 

Owen 

[Three_Stacey]

Hi @OwenJ I've just had a look the Oppo Find X5 5G specs there is only 8GB RAM but the storage is 256GB. Click here for more device spec's 👍

[Add_53786]

Hi can I get a call back for a sim only deal

[Three_Stacey]

Hi @Add_53786 welcome to 3Community.

If you missed a call from our Loyalty team they in a couple of days, but if you want to speak to them before that you can get in contact with them by calling 1913.

[John09]

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@Three_Stacey wrote:

Hi @Add_53786welcome to 3Community.

If you missed a call from our Loyalty team they in a couple of days, but if you want to speak to them before that you can get in contact with them by calling 1913.

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Hi there, my name is John, can I get a call back please from some one on the loyalty team about a possible upgrade. I am due one in a few weeks 

[Three_Niall]

Hey @John09 thanks for commenting under this thread, unfortunately we don't deal with upgrades on the Community and our Loyalty team would be an outbound only team however you would be able to call 1913 once you have reached your upgrade date to discuss options with an agent,.