Move a pre pay number to a bill pay number

[Taisiia_65441]

Hi, I wanted to change my prepay plan to bill, and so I did but for some reason now I have 2 phone numbers (one for pre pay and the other one was given me for bill pay even tho I chose to "keep my number" when ordered it). 

How can I move my prepay phone number to bill one and get rid of the new one, please and thank you!

[Three_Maureen]

Hey there, it sounds like you ordered a new connection without moving your number. To resolve this, pop us a PM with your account details, and we can check this out.