Hey @JohnKup , thanks for contacting us here, when you advise that you can't get Wi-Fi on the phone is this Mobile Data or are you getting an error when you try to connect your phone to a Wi-Fi connection?
If your calls, texts and data aren't working then it may also be a fault with the settings, if you pop back here with the device I can send you some settings which may help with the issue.
If you would also like me to check the account pop through to us here on PM along with your full name, mobile number address and date of birth or you can also contact our Web Messaging Team here who are available until midnight.