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I have multiple accounts as I have 3 kids, my own phone and mobile broadband. THIS IS REDICULOUS!!!!!!!!!!!!!!!!! HELPPPPPPPPP MNMEEEREEEEEE
@AP I get your frustration. The username is unique and that way, one email address to one number. It's also for added security.
Hi @AP Can you PM the details of the account you'd like to cancel and I'll check this out for you? We'd hate to lose you as a customer though, is there anything in particular you wanted to check in your My3 account and I can get this information for you?
Does everybody have this issue when they try to log into webtexts? The new step of sending a verification text to my phone isn't working, nothing ever arrives.....one time it arrived a day later (obviously no good) but no i've try a few times this morning and haven't got anytihng yet.....an annoying step to add, especially when not working
I am unable to log into the new my3 app, I have gotten onto the website but there is nowhere to pay my bill which is due to be payed tomorrow. I have gone to ''My3'' and clicked ''Pay my bill'' but it brings me to the same page that I was already on when initially logging in. How do i resolve this?
Hi,
give a try via website and good luck because all is a mess...looks like the database went out
Hi,
Having the same issue, I have a bill pay mobile and pre-pay broadband. I have registered my mobile but now I can't register my broadband without using a different email address. The excuses offered by Three in relation to security are just rubbish. For example, my bank allows me to manage multiple accounts with a single login, are three unable to offer the same functionality? If this isn't resolved I will have to cancel my accounts as soon as they are out of contract.