No email notification or text alert for my latest bill.

[SeanMac]

Hi,

I didn't receive an email notification or text alert for my latest phone bill. My bill day is the 26th of the month and I normally get an email and text alert on the 28th or 29th. I'm on bill pay and my plan is "3 Bill Pay Unlimited SIMO 12m".

Thanks.

[Three_Shane1]

@SeanMac Hi Sean, can I get you to PM me your number along with your address & date of birth for the validation of your account? I'll check on your billing notifications then for you. 

[SeanMac]

Shane, PM sent.

[SeanMac]

Email notification and SMS text were received this morning for my latest phone bill, so everything seems ok now.

Thanks.

[Three_Shane1 · Accepted solution]

@SeanMac Hi Sean, that's great glad to hear & thanks for coming back with the update 😊