Out of Contract - Upgrade?

[GazzaW]

Hi,

 I am due an upgrade after 2 years - my contract expired on 9th December - but the offers available on your handets are not very good value at all.

 It seems if I switch my number to another company I can get an equivelant handset for a much discounted price or in some cases a far superior handset.

 I have been with three for many years now (have 2 handsets my own and my wifes) and it seems loyalty doesnt really count for anything.

 I get 5G for free and now 4G/wifi calling which is something that has been commonplace in UK for a long time.

 Can I ask why handsets and deals UK customers get are so different than Irish customers?

[Devitt]

When you give 3. 30 days notice to cancel  your service they just  Ignore your instruction and keep billing you.you need to get a solicitor to write a letter to them requsting to cancel the service

[Three_Shane1]

@GazzaW Hi there  👋 Our deals differ from Three UK due to us being different companies. We're both Three but the name's the only thing we have in common. If you've checked our website I would suggest calling our care team on freephone 1913 to have an agent look at both your accounts & check on all our offers & discounts available.

@Devitt I can check on your cancellation request here for you. Can I get you to PM me your number along with your full name, address, & date of birth for the validation of your account? 

[GazzaW]

Thanks for the reply - Phone I wanted has gone up in price - Vodafone have it for Free... seems a no brainer...

 I rang 1913 and the upgrade option says go to website so - no help... looks like I am switching... thanks for absolutley nothing 3