Overcharged on my bill

[Gabi]

Hi,
I believe that I have been overcharged on my bill as it is normally €15 /monthly but last month -as of April 2020 I was charged € 30. If this ia an 'updated' bill pay I will immediately go to GOMO for a new sim and cheaper account.

Kind regards

Gabi

Phone : 08 xxx xxxx

* personal details edited by Mod

[Three_Deborah]

@Gabi Hi there, I'd like to have a look at this for you. To do this, I'll need your full name, number, address, and date of birth. Please send these in PM, I've deleted your number here as it's a public forum, meaning that it was available for everyone to see. 

[Gabi]

Hi,
My full name is
Gabriella P

Phone 08xxxxxx
Thanks for your help

[Three_Deborah]

@Gabi you've posted your details publicly. For your security, I'd advise against doing this and I have deleted them too 👍 Can you resend via PM, you can do this by clicking on "send me a PM". We'll catch you there 😊