@Add_Anne Thanks for the link, I'm going to have to check on your bill pay account to see what's causing the error message. Can I get you to PM me your temporary 083 number, the number you want to keep, along with your full name, address, & date of birth for the validation of your account?
As you've only joined the 3Community recently you'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, kudos or liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.
