Unable to receive verification code texts

[Bryan_94346]

Hi,

I recently ported my number from eir to 3 and I’ve had trouble receiving verification code texts from websites such as boots, mygov, PayPal.I need these codes in order to log in but I am not receiving them. Does 3 block these verification code texts as they think they’re spam?

thanks 

[Jo_81660]

yes - it is while trying to port .. thanks Niall

[Three_Niall]

Thanks @Jo_81660 , when you are attempting to switch to Three are you unable to get the SMS from Three to the number of the Network you are currently with? If you are having issues porting I would recommend contacting 1913 or Contact our Web Messaging Team here who will be able to get the port sorted for you. 

[Tess]

I am also having this problem. Some come through but others never arrive. It's especially annoying because I need it for banking and work

[Three_Niall]

Hey @Tess thanks for posting here, in your case are there some coming in and others aren't coming through and also are you currently in Ireland or abroad?