Upgrade

[Caitiriona_04498]

Hi
Im waiting over 3 weeks about finding out about my upgrade due to a technical issue! How much longer will it be?

[Three_Deborah]

@Caitiriona_04498 I'm keeping an eye on this investigation for you and we are continuing to work on the root cause of the error, and I'm waiting for an update any time soon.

Have you tried to upgrade again recently, either through My3 or by calling 1913?

[Caitiriona_04498]

Hi Deborah have just tried through My3 and I am just getting a error page. Will call tomorrow and see will it work that way. Thanks 

[Caitiriona_04498]

Hi Deborah I just sent you a pm

[Three_Deborah]

@Caitiriona_04498 I see it, getting back to you there ASAP.