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Why can I not get a 3rd fone out on my family plan

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Michael_15589
Novice
Novice
‎22-10-2022 03:55 PM
‎22-10-2022 03:55 PM

Why can I not get a 3rd fone out on my family plan

 
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Three_Shane1
3 Mod Retired
‎24-10-2022 09:22 AM
‎24-10-2022 09:22 AM

@Michael_15589 Hi Michael, can I get more details from you regarding what's happening? Are you trying to place an order? Are you getting an error message? Have you placed an order & it's not progressing or was it cancelled?

 


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Three_Shane1
3 Mod Retired
‎24-10-2022 09:22 AM
‎24-10-2022 09:22 AM

@Michael_15589 Hi Michael, can I get more details from you regarding what's happening? Are you trying to place an order? Are you getting an error message? Have you placed an order & it's not progressing or was it cancelled?

 


1
Michael_15589
Novice
Novice
In response to Three_Shane1
‎26-10-2022 11:27 AM
‎26-10-2022 11:27 AM

Error is coming up
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Three_Shane1
3 Mod Retired
In response to Michael_15589
‎26-10-2022 11:53 AM
‎26-10-2022 11:53 AM

@Michael_15589 I'm going to need to check on your account to see what has occurred. Can I get you to PM me your number, full name, address, & date of birth for the validation of your account? Once I've checked on your account I'll pop back to you here.

 


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