@Add_10482 Hi there, have you spoken with an agent yet? if not you can use this link to open a message chat. Alternatively, you can PM me here & I can help with your bill query. Can you send me a PM with your full name, address and date of birth? Plus your phone number of course!
You'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, kudos or liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.
