Worst customer service I have ever experienced

[James_19171]

Simply can’t describe the shocking customer care I have received. Misinformation, broken promises and total failure to fix what should be a basic issue over the course of a month and still unresolved. But at least three “ totally understand where I’m coming from” 

[Three_Stacey]

Hi, @James_19171 That's not what I like to hear, I'd like to help but I need more information.

[Nate_523]

Same. Three ireland have one of the worst customer service both message service and calling service. As they are either rude or wont help with the requirements. 

[Three_Niall]

Hey @Nate_523  , Welcome to the 3Community 🙂

Firstly sorry to hear about your experience with Three however I would love to turn this around for you. If this is about your Three account pop through to us here on PM along with your query, mobile number, full name, address and date of birth so I can look into this further for you.