12 days of Xmas prizes

[Eilboy]

Hi Debroah 

I got a phone call previously telling me I won a prize and can see it published on the 12 days prize list with my name.   I was told someone else would be in contact with me to get the prize out but I haven't heard anything since this.

Thanks

[Three_Deborah]

@Eilboy 

This is not what we like to hear and I’m checking this out straight away with the 3Plus Expert.

Going by your username, I’m guessing that you won the Life Pharmacy Voucher, it’s a great prize, so hang tight and I’ll be back to you as soon as possible 💪

[Eilboy]

Great thanks 😊

[Three_Deborah]

@Eilboy Hi there, just keeping you in the loop! We've reached out to the provider of the prize and they're investigating this for you. I'd say it will be tomorrow before I have solid news for you, I'll come back to you then 👍

[Eilboy]

Great thanks

[Three_Deborah]

@Eilboy hi there, hope you're not impacted by the storm today! When you get a chance can you send me a PM please? We'd like to confirm your email and address. 

[Eilboy]

Hi Deborah

When I hit to PM you it's telling me I don't have permission to do this? 

Thanks 

Eilis

[Three_Deborah]

@Eilboy, can you try again? You might need to refresh or log out and back in again.

[Eilboy]

Hi @Three_Deborah  I am still getting the same.  I have logged into another device and still the same message

Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Return to my original page

[Three_Deborah]

@Eilboy I appreciate that detail. From our side here, I see you are all set up. I'm going to send you a "test" PM and we'll go from there.