I received a phone call at the end of October telling me I had won a prize. I haven’t received it and my name isn’t in the list of prize winners;I gave permission to publish it
@adeacon_01865 Good morning, sorry to hear that you haven't received your prize.
Can you let me know which one you won, and I'll check on my side here?
That's perfect and thanks for coming back to me @adeacon_01865
I'm going to look into this right away. Can I ask, did you opt in for delivery to email or home address?
If it was your address, is that the one on your Three account?
@adeacon_01865 Our 3Plus team are reaching out to our Loughcrew House partners. when I know more, I'll pop back to you or @Three_Expert will 👍
@adeacon_01865 thanks for your patience. We're waiting on a reply from the relevant partners, and won't forget to come back to you.
@adeacon_01865 I'm delighted to hear that. Enjoy the prize and do pop back here and let us know all about it 😊