I've had the Huawei 4G router for 24 hours and was getting decent download speeds (25-46 Mbps) until 9pm last night, where it dropped to 1-2 Mbps and streaming was virtually impossible. Tried moving the router to multiple rooms/ indoor locations to see if this would improve.
This morning, the service is up to 19Mbps, but still below the minimum as stated in the contract of 25. Is there anything else that can be done to boost the signal? If the minimum speed isn't achieved, can I cancel the contact under a breach by Three?
Hi there @Robthechemist are you still experiencing difficulties with your broadband? If you are, I'd suggest that you call 1913 and speak to our broadband team. They'll run through troubleshooting and answer any questions that you may have about your contract.