Enabling PSM Support for IoT Devices on 3 Network Ireland

[zafer_11463]

Hi there.

I am writing to look for urgent assistance regarding the Power Saving Mode (PSM) support for my IoT devices on the 3 Network in Ireland. My current setup involves using Telit SIM cards, and I have encountered an issue where PSM, which is crucial for the optimal functioning of my devices, is not being supported.

Context and Issue:

• I have previously utilized AT&T’s network in the USA, where PSM was fully supported, and my devices functioned flawlessly.
• Upon transitioning to the 3 Network in Ireland with Telit SIMs, I have observed that PSM is not available, leading to significant battery drain and operational inefficiencies.

Details:

• Network response:  +CEREG: 5,"A5A4","00179D07",7
• SIM Card: Telit
• Current Network: 3 Ireland
• Issue: Lack of PSM support resulting in high battery consumption and reduced device efficiency

Request: I kindly request your assistance in enabling or supporting PSM on the 3 Network in Ireland. This feature is vital for the energy-efficient operation of my IoT devices. Could you please provide guidance on the following:

1. Steps to enable PSM on my current network.
2. Any necessary configurations or settings that need to be adjusted.
3. If PSM is not supported, potential alternatives or solutions to achieve similar power-saving capabilities.

[Three_Stacey]

Hi there @zafer_11463 I've reached out to our IOT team and they've advised the best thing to do is click here and add your details to the form and submit. This will allow the right person to respond to you.