28 day top up done before the rollover this morning

[flyingirishlass]

Hi! Broadband router question....topped up before before the text saying 'your plan expires'  - it expires tomorrow october 6th.  do i need to do another top up for the unlimited data to work?  also, when does it start to eat into the balance? 

[LauraH]

@flyingirishlass Hi there 👋 I can help you with this. There are two different prepay broadband plans - our legacy plan whereby you purchase broadband add ons from your credit and our newest plan which deducts your €30 automatically and extends your plan for 28 days. Do you know which plan you're on? Let me know 👍

[flyingirishlass]

I think its the legacy one Laura - thanks for your help. 

[LauraH]

@flyingirishlass No problem at all, with the legacy plan you purchase your broadband passes in My3. Pop me a PM with your broadband number, full name, address and date of birth and I'll make sure that's the one you're on 👍