5G at my mast is down for 2 weeks

[Add_28886]

5G at my mast is down for two weeks, how do I find out when/if it will be repair ? 

Mast ID: THR_CE0187 

[Three_Stacey]

Hi there @Add_28886 are you still experiencing difficulties with your 5G? If you are please let me know as I've had a look at the site you mentioned and it's up and running.

[Add_28886]

Hi there, yes, it is still down. I have tested the 5G in my phone and it works when I go to Ennis so I think there is a problem with 5G in my area

[Three_Stacey]

Ok, I'd like to investigate this for you but I'll need a little more info, please let me know the make and model of your phone, and when you say you've tested the 5G do you mean you manually tried to select 5G through the phone settings? When you did this did you get an error?