Hi there,
I am looking for some help. I have bought a new 5G router and I am getting a full 5G signal on the router but I am not getting 5G speeds.
I have added the 5 euro top up to my account and bought the 5G service but nothing. I have checked the eircode checker for 5g and it says I am in coverage.
Any help would be appreciated.
P.
@Padair Good morning, 5G is being rolled out at the moment and is available in some locations across the country and available on some phones and phone plans. It's not yet built into our mobile broadband plans but it will be soon. Can you tell me the router type you have and the name of your plan? It's possible that the plan is for a phone
🤔
@Padair thanks for that. I'm not familiar with that router, the one we currently supply is a B535, however it's not 5G enabled. The Prepay plan you mentioned is for a phone. Can you try that SIM in a 5G enabled phone please and let us know how it goes? For the moment, 5G isn't supported on broadband and we're eagerly awaiting it's rollout 💪
@Padair Hi there, I'm happy to check this out for you, what's the make and model of the phone you're using?
@Padair I've linked in with the relevant team for you and they're currently working with OnePlus to enable their 5G handsets over the coming months so watch this space 👌
Hi @Padair,
I can't get a date from Three about when a supported 5g router will be available, so I was just about to buy the same router as you (not cheap!) to do the same thing, and I noticed this thread.
Just wondering if you've made any progress with it since your last post?
Thanks!