Hi @Add_32367 are you still experiencing difficulties? If you are please let me know if the service is unavailable or if you're experiencing slow speeds. Also, can you let me know which lights are showing on the device and what colour they are?
Hi Stacy, all good now. Thank you. Don’t know why it went down.
kind regards
Geralyn
That's good to hear @Add_32367 if you have any more difficulties don't hesitate to reach out to us or contact Customer Care on 1913
