Hello,
I have seen the announcement regarding requesting a public IP,
who do I contact to get this set up and how should I contact them?
Also will this allow port-forwarding on my router?
Thanks.
@Add_08528 Hello there. If you are on one of the applicable price plans then I'll be happy to help you out. Do you know which plan you're on?
As for port-forwarding, while we don't support it from here I do believe a Public IP will allow it 👍
@LauraH
Yes, I'm on the 3 Broadband Unlimited plan which I believe is listed as supported.
and perfect regarding the port-forwarding!
@Add_08528 Awesome! Pop me a PM with your broadband number along with your full name, address and date of birth and we'll go from there 😃