My3 Overview

Ashling

My3 Overview

My3 is the easy way to check your Three account and keep track of your usage.

In this article:

Registering for My3
My3 Features
My3 App
My3 Password Reset
Update My3 Username

Registering for My3

You can now register for My3 via ThreeID, or using your social accounts. ThreeID is the simple, fast and secure way to log in to your Three services.

ThreeID gives you quick access to your Three services including My3, 3Community, Webtext and more.

Why not take a look at our quick 'how to' video by clicking here? Or follow the step-by-step guide below:

Here are the simple steps you can follow to register via ThreeID:

Click here to register for My3.
Fill in your details and choose a password.
- Passwords must have a minimum of 8 characters and contain one uppercase letter, one lowercase letter, one number and one special character.
You will receive a verification email and will need to follow the instructions provided in the email.
You will receive a confirmation on whether the registration is successful or not and will be prompted to go to the 'Manage Profile' section.
Registration is not yet complete at this point, as there is no account added to the profile. Please add an account to the profile by clicking on 'Manage My Account' and 'Add Account'.
Click 'Link Three Number' and follow the directions on screen.
You will also be asked to input your date of birth to verify your account. It is essential that this info is in the correct format and matches the information on our systems.
A verification code will then be sent to you via SMS. Enter the verification code.
Your registration is now complete.

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My3 Features

Once you have signed up for My3, you will be available to check your account and keep track of your usage.

Here's what you can do:

Bill Pay Customers

Check your account usage and spend
Check your allowances
Pay your bill
Print previous bills
See bill payment history
Switch to Online Billing
Set up Direct Debit
Change price plan

Prepay Customers

Check credit balance
See all account usage for the past 28 days
Top up
Set up Scheduled Top Up
See top-up and Lend Me history for the past 28 days
Change price plan

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My3 App

Once you have registered for My3, make sure you download the My3 app, which makes it even easier to check your account, anytime or anywhere. Customers can download the My3 app to their device via the App Store by clicking here (iPhones) or the Google Play Store by clicking here (Android).

You can then use your My3 username and password to log in via the app.

Having issues? Ensure you have downloaded the most recent app update.

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My3 Password Reset

Click here to read our guide to resetting your My3 password.

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Update My3 Username

Click here to read our guide to updating your My3 username.

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Adding additional numbers to My3

Click here to read more about adding multiple numbers on My3.

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