Allowances Explained
Allowances are the number of calls, texts, and data that you can use before you are charged out of bundle rates.
All of our plans (Prepay and Bill Pay) come with a certain amount of allowances. For example, our 3 Prepay 30 plan comes with All You Can Eat Data, unlimited texts, 30 international call minutes and 32GB of EU data.
You can check your allowances at any time by logging on to your My3 account. From the main dashboard, click 'My3 Account', and select 'Allowances' here you'll see how many calls, texts, and data you have left for your billing period. You can also see when your allowances are due to expire. Allowances are refreshed every billing period.
Useful Links:
Re: All About My3 and Prepay
All About My3 and Bill Pay
If you go over your plan allowances, you may be charged out of bundle rates. For more information on these rates, see our Price Guide.
Do you need more help? Why not ask the 3Community and benefit from the experience of over 100,000 members.
