€20 top-up offering

[Anonymous]

After topping up with 20 euro few days back I was charged for using mobile data.

The €20 top-up offer should be available until the end of October 2018.

I am missing some details?

Thanks,

Daniel

[Anonymous]

Hi Daniel,

Are you using our €20 AYCE data plan or are you on one of our BeFree plan? 😃

[Anonymous]

My Plan is: Three Essential

But per the this page: http://www.three.ie/plans/sim-only/prepay/ the offer should apply to all Prepay plans if you top up by Euro 20.

Daniel

[Three_Deborah]

Ah I see! Daniel, three essential is a legacy price plan, which has calls and text to Three customers only. You can avail of the All You Can Eat prepay plan by getting a new sim card in any of our Three store 👍 

[Anonymous]

Thanks.

It is not possible to just switch price plans?

[Anonymous]

I'm afraid not Daniel. You'll need to get a new Three sim card as the sim card you have is an old 02 sim. Once you get the new sim card, you can transfer your number here 👉 https://3.ie/n01g 😊