Avoid going inactive!

[Dylan_07363]

Hi,

I received an text this morning saying Your Prepay account is about to be deemed Inactive, your service will continue however after a further 90 days of no chargeable usage your credit will expire. To remain active you will need to have a credit reducing activity (Call, text or Data).

My plan is 3 Essential. I topped up with €10 this afternoon and sent a text message.

I hope this can be resolved and/or avoided.

With thanks

[Three_Shane1 · Accepted solution]

@Dylan_07363 Hi Dylan, yes as texts are a chargeable service under the 3Essential plan your account will remain active. 

[Dylan_07363]

Thank you Shane1