Calls and Texts on EU Roaming (Prepay Hero Plan)

[John_03816]

The information regarding this online isn't clear but I am going to Germany soon and I was wondering if I can use the calls and texts included in my plan or are they an extra cost? I know that I have 16GB of roaming data but I don't want to incur any other charges while I am there.

[Three_Niall]

Hey @John_03816  , Welcome to the 3Community 🙂

On our plans you can use your allowances within the Republic of Ireland, the EU and the UK. As the 3 Prepay Hero plan your plan comes with Unlimited Calls and texts so this covers calls and texts made while roaming in the EU, made to another EU country and back to the Republic of Ireland. While you are in the EU on your plan you will also have the 16GB EU data roaming allowance.