@Marcinn Hello there, have you had the chance to get a new SIM card? There are 2 ways to do this. One is to drop into your nearest store and ask for a SIM replacement ( don't forget to bring ID) and the second, which will take about 5 to 7 working days is to pop us a PM along with your full name, number, address and date of birth and we will post one out to you 👍