Double-charged

[David_31418]

When checking my bank statements, I found that I have been double-charged when topping up my son's phone via MiPay. Why?

[Three_Stacey]

Hi @David_31418, I'd be happy to look into this for you so that I can decide what steps will need to be taken, can you confirm whether your son's number is registered? If it is, is it registered in your name or his?

[David_31418 · Accepted solution]

Hi Stacey, Thanks for prompt response. The double charge appeared on my finance app, and that's where the screenshot came from. But I have since checked with the actual bank statement, and it lists the payment just once. It seems therefor to be a quirk of the financing app when it downloads from the bank. So all is good after all – thanks!