I got charged twice for my pre pay, I am looking to get refunded on the second charge as it wasn’t even possible to buy it twice that fast, it charged my twice within seconds of each other!
I'd love to look into this for you but I'll need a little more info. Can you tell me how and when you topped up? Also, has both top ups completed? You can double check this in your My3 account for a step by step guide please click here.
