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Expired SSL cert

scottishwildcat
Connector

Expired SSL cert

Don't know who needs to know this, but whenever my Android phone runs out of credit, and I get the status bar notification asking me to "log in to the 3 network", the top-up page it tries to take me to has an expired security certificate so it won't load:

 

Screenshot_20220826-123107.pngScreenshot_20220826-123116.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is the page it's trying to load:

Screenshot_20220826-123156.png

3 REPLIES 3
Three_Shane1
3 Mod Retired

@scottishwildcat Hi there, that's an odd error to be getting so let's get this checked out for you. Can I get you to double-check the date setting on your mobile? The reason I'm asking you to check this is that if there's an incorrect date on your mobile, the SSL cert is checking against the date on your mobile and can generate the error you're getting. 

 

If the date is correct can you also confirm if you're you using a VPN on your mobile?

 

The date and time are correct and I'm not using a VPN.

The screenshot in my post clearly shows you when your SSL cert from Entrust expired, on 17th December last year.

@scottishwildcat Thanks for checking. I'm going to have our technical team look into this for you. Can I get you to PM me your full name, address, date of birth, & number for the validation of your account?