Free credit message from 50333

[Anita3]

Hi I got a message from 50333 to reply for 10e free credit but I didn't get the credit

[Three_Stacey]

Hi @Anita3 welcome to 3Community.

That's strange, I'd be happy to look into it for you. When did you receive the text and when did you reply as requested?

[Anita3]

I got the text on March 2nd at 12.50pm and I replied at 12.51pm. see
attached photo

[Three_Stacey]

Thanks for the info @Anita3 I'll need to take a look at your account and link in with our Prepay team on the promotion. To do this I'll need access to your account so please pop me a PM with your name, number, full address and date of birth. 

[Patrick_23252]

Hi Anita,

            I also received an SMS message allegedly from (50333} Three on 28th July offering me a €20 free top up.

Did not receive the Top Up 

[Three_Stacey]

Hi @Patrick_23252, I'd be happy to have a look into this for you if you'd like. I'll just need you to pop me a PM with your name, number, full address, date of birth, and if possible, please send me a screenshot of the text that you received.