Issues Three Top-up Online

[Brendan_02637]

Hi,

I switched from Bill pay to prepay a few months ago and since then have not been able to access MyThree and so have not been able to top up online. I’ve seen this is a common issue through other posts on this forum and that it’s usually sorted through pm. Can someone help me? 

[Three_Stacey]

@Brendan_02637 I'd love to help you with this. To do that I'll need access to your account so pop me a PM with your details (name, number, full address & date of birth) and we'll get started👍😊