My plan wasn't activated, and it took 56€ credit

[Liamallica]

I was charged my 20€ by auto top up 4 days ago. I received the standard text to say that my plan was activated at the time (all data, texts and 3 calls. This morning I played a game. After approx 50-100 MB data, it took all of the 56€ credit that I had on the account in minutes. I can't contact customer service as apparently there is none on a Sunday. Anyone else have this issue before?

[Three_Niall]

Hey @Liamallica, We are aware that some Three prepay customers experienced issues with call, SMS, and data services on Sunday. The issue has now been fully resolved, and we apologize for any inconvenience this may have caused. If you're still unable to use services as normal, please restart your device, and your service should resume. We can confirm that no customer will lose credit due to this issue, and Three is working to ensure that any impacted customers are credited appropriately in the coming days.