Hi @Weepsie thanks for reaching out to us. I'd be happy to look into this for you, I'll just need you to pop me a PM with your name, number, address and date of birth. With these details, I'll be able to review your account and find out what happened.
My schedule top-up never happened today either. I didn't have credit to lose luckily. I removed the scheduled top-up for now and will manually top-up to avoid a double top-up but would be nice if you could make the schedule top-up reliable.
We have been made aware that a number of scheduled top-ups were not processed yesterday. Our technology team are investigating this and as soon as I have more information on this I will pop back here to this thread.
