Hi, so i had a €20 prepay plan active until the 4th-5th january, and when i go to use mobile data there is €0 on my account when i should have around €15 and no plans active. Anything you can do to help?
@Add_09776 Hi there 👋 Can you tell me what plan you are on? You can check the name of this via My3. Will you also check the "events" here you'll see any chargeable calls etc
